CHANGED YOUR MIND?  YOU HAVE THE RIGHT TO CANCEL

We understand that you may change your mind about purchases placed online. You have the right to cancel within 24 hours of placing your order if you change your mind.

POLICY & CONDITIONS

General Info:

Thank you for shopping with us at The Style Plug. Please note the pictures, intended to give a general idea of the products. Colors and patterns are not always 100% accurate and may vary from person to person. We strive to provide the best accuracy in the pictures, measurements, fit, and descriptions. Please note we carry styles from unique brands all over the world. Each brand differs in size. Our size chart is a general guide to help with making sizing choices. If you have questions about the sizing, contact us before ordering.

RETURNS

The Style Plug aspires to do all we can to ensure you love your purchase(s). However, if you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 7-days of receipt, provided they are in original condition with the tags intact. We offer exchanges and store credit only. We are pleased to offer exchanges or store credit on unworn, unwashed, undamaged, unused items in the original condition with the original tags attached and free of make-up & deodorant stains. We are not able to accept items that appear to have been worn. The following garments are final sales and will not be accepted for returns swimsuits, bodysuits, lingerie, sale Items, and accessories are not eligible for exchange or return. No Exceptions. If you are unhappy with your purchase, we are pleased to offer store credit only within 14 days of receiving the item or confirmed delivery. The item(s) returned to us outside of this time period; we reserve the right to return the item(s) to you.

The customer is responsible for all return shipping costs. Please ensure all return packages are trackable, insured service that provides you with proof of postage, as we cannot take responsibility for items damaged or lost in transit. Please allow up to 3-10 business days from the time we receive your return for it to be processed. Customers will receive a notification by email once their package is received and the refund is processed. The Style Plug reserves the right to refuse any return if the item appears damaged, worn, or returned after the 14th-day grace period. Please note that shipping and handling fees are non-refundable. Items in limited quantities may occasionally sell out. If this happens, we will notify you via email. We offer items for sale at highly reduced prices with NO exchange or return policy. We do not make exceptions to this policy.

DAMAGED ITEMS

If you receive an item that is damaged, please contact us immediately.